I wanted to be fair to them, their machines are not bad machines, it's more to do with their service and support.Poland308 wrote:Not a reprint. But I think your experience is a good reckoning.
Yeah, but the thing is Miller will take care of your machine, and even in the case of Miller if I buy from my LWS, they would give me a loaner when my machine is in for repair, same with the Lincoln if it was to take any amount of time.Poland308 wrote:Even Miller ( I have a max star 210 in the shop for a warranty control board, that’s less than 6 months old and has maybe 20 hrs of arc time) has a percentage of failure. The true question comes down to when you have a failure (not if) how does the manufacturer handle it? If you buy a ( Top) manufacturer machine you may have already paid for the better service.
We need to be fair about this also. Can I expect to get that type of service for a machine priced in the low end of AC/DC Tig machines? I don't think so...but I'm a bit surprised that Mike goes to the length he does and offers what he does, since he pays for the shipping both ways if there's a problem. I have not read of problems with the Primeweld though, they've been out for about 2 years. Everlast and AHP OTOH seems to have more cases than I would expect to see. Not trying to point any finger at them, just what I observe on the Internet. There has also been a lot of discrepancy between the recollection some people who's opinions I value and people like Mark who works for Everlast...maybe amnesia is a part of it, that I don't know...
Anyway, despite my problems with Oleg, as I said, we did overcome them, just that it left a bad taste in my mouth after the problems with Mark arose. Those are things I am long to forget.
We'll see when the Primeweld gets here in the next week or two. I hope it was the right decision, but even if not, I can return it per Mike, for a refund. That's pretty darn fair, IMO, considering he knew my concerns with the stick. I honestly thing it will be fine. Probably just keep my Everlast as it's so light and small. Keep one up at the new shop/house at Clear Lake and keep the other at my house in San Jose.