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Wedge collet doesnt fit stubby gas lens kit
Posted: Mon Nov 30, 2020 4:41 pm
by vdotmatrix
I just got my wedge collets order in the mail and houston, we have a problem-they dont fit.
The old 3/32” collet and the new smaller 3/32” wedge collet.
Any ideas? Thank you.
Re: Wedge collet doesnt fit stubby gas lens kit
Posted: Mon Nov 30, 2020 4:43 pm
by cj737
Are you installing them from the back?
Re: Wedge collet doesnt fit stubby gas lens kit
Posted: Mon Nov 30, 2020 11:47 pm
by vdotmatrix
Heard back from Jody’s crew.
There was a small mixup at the warehouse and inventory description which resulted in the wrong parts being sent for a 17 torch. No worries. he correct parts for my stubby kit are being sent POST HASTE.
Re: Wedge collet doesnt fit stubby gas lens kit
Posted: Tue Dec 01, 2020 10:29 am
by VA-Sawyer
I can't say enough good about Weldmonger. Mistakes happen, but they are the best company I know of, for keeping the customers pain to a minimum. Even if the mistake wasn't theirs, they will go out of their way to help the customer.