Welcome to the community! Tell us about yourself, your welding interests, skills, specialties, equipment, etc.
Post Reply
Slim & None
  • Posts:
  • Joined:
    Wed Aug 03, 2016 4:35 pm
  • Location:
    The flat lands of Ks.

Hello to all, from Slim & None
First a special thanks to Mr. Nobedder for all of his efforts to figure out what was not allowing me to register in.
From many years of shop work doing all types of repairs ,when a customer would ask how soon they could get their part back, my response. would be Slim & None, and Slim has already left town.
Another sign posted said " Service around here depends on 2 things, Your attitude, and My Mood"
Just a short note, Hello to all.

Remember
If you always do
What you've already done
You will always have
What you've already got!
L8R
Slim & None

Def. of Insanity !
Doing The Same Thing
Over & Over
And Expecting
Different Results
L8R
Poland308
  • Posts:
  • Joined:
    Thu Sep 10, 2015 8:45 pm
  • Location:
    Iowa

My philosophy is about the same yet i get repeat customers. I don't understand it but it works. Welcome!
I have more questions than answers

Josh
Mike
  • Posts:
  • Joined:
    Mon Dec 06, 2010 1:09 pm
  • Location:
    Andover, Ohio

S & N. welcome to the forum.
M J Mauer Andover, Ohio

Linoln A/C 225
Everlast PA 200
motox
  • Posts:
  • Joined:
    Thu Nov 28, 2013 12:49 pm
  • Location:
    Delaware

my first boss always told me try to be nice to customers
but remember there is a certain percent that need to be
to to go F%*k themselves.
I've found this to be true over the last
40yrs.
craig
htp invertig 221
syncrowave 250
miller 140 mig
hypertherm plasma
morse 14 metal devil
User avatar
  • Posts:
  • Joined:
    Sat Aug 01, 2015 8:38 am
  • Location:
    The Land Down Under

Welcome Slim.

Interesting conversation regarding customer attitudes, expectations and treatment. I've found that it's always good to get the customer grounded right from the start, rather than fawning, over promising and sucking up.

I like to say "This may cost quite a bit and it could take awhile". That way the customers you are left with tend to be less problematic and the ones who go away, you didn't really want to work with anyhow.

For people in a hurry I say something like "Rapid idea delivery is like Formula 1 - it's the fastest you can get and it's the most expensive, too."


Kym
Post Reply